Privacy Policy

Lifesaver Technology Services (“we,” “us,” or “our”) is a sole proprietorship based in Kelowna, BC, and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.lifesavertech.ca), use our services, or interact with us through any of our platforms.

We operate in British Columbia and comply with the British Columbia Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada's Anti-Spam Legislation (CASL), as applicable. Our practices are designed to meet the requirements of these laws for organizations that collect, use, or disclose personal information in BC and across Canada.

Our work follows the professional guidelines, ethics, and privacy standards of these regulatory bodies and of the industry frameworks that apply to the services we provide. We apply consistent data-protection and ethical practices across all platforms and third-party tools we use to deliver services (including VAPI, n8n, Google Workspace, and others listed in this policy), so that your information is handled to the same high standard regardless of which system is involved.

This policy applies to all personal information we collect or process in connection with: (1) our website and marketing (contact forms, booking, newsletter); (2) services we build and operate for you (AI voice agents, chat widgets, workflow automation, custom software, hosted platforms); (3) project delivery (consultations, credentials, project data); and (4) billing and support (invoices, support requests). Regardless of which platform or tool is used — including third-party services listed in this policy — we handle your information in line with this policy and applicable law.