Foodbank Check-In

The Challenge

Front desks were running the day from paper sign-in sheets and spreadsheets. Visitors who didn’t speak English got stuck in line. Staff couldn’t tell at a glance who had checked in, who still needed help, or how busy the day was — and sensitive visitor information was sitting in tools that weren’t built for that kind of data.

Our Solution

We built a tablet check-in for visitors and a dashboard for staff. Visitors walk through a simple guided flow in one of seven languages, can flag special requests, and get confirmation when they’re done. Staff see live check-ins, client records, help requests, reports, and volunteer schedules in one place. Daily appointment lists can be uploaded from the tools they already use. Same-day visit details are cleared automatically so personal information doesn’t linger longer than it needs to.

Project Highlights