Link2Feed holds the client records for food banks across the country, but it isn't built for the reality of a busy distribution-day front door. Before Foodbank Check-In, front desks were running on printed appointment lists and paper sign-in sheets, and a client who didn't speak English waited for help just to check in.
The problem at the front door
On a busy distribution day, staff working from a printed list can't easily see who's arrived, who's still waiting, or who needs a language accommodation, without walking the line themselves. That's slow for staff and worse for clients already navigating a stressful visit.
What we built
Foodbank Check-In is check-in and appointment software built around Link2Feed. Clients check themselves in by scanning a QR code at the front door or on-site, in any of seven languages, and staff run the whole day from one dashboard instead of a paper list. It's designed around roughly 130 check-ins a day: the volume a mid-size distribution day actually needs to handle, with CSV import and export built specifically around Link2Feed's data structure.
The privacy design, not just the convenience
Day-of visit data is purged every 24 hours. The system isn't built to accumulate a shadow record of client visits beyond what Link2Feed already holds. It's built to make one day run smoothly, then clear itself.
What it doesn't replace
It doesn't replace Link2Feed's case management. It sits in front of it, handling the specific bottleneck of a busy physical front desk. Organizations not already using Link2Feed would need a different starting point.
FAQ
How many check-ins a day is Foodbank Check-In designed for?
Around 130 check-ins a day, matching the volume of a mid-size food bank distribution day.
How many languages does the check-in kiosk support?
Seven languages, available at self-service check-in via QR code.
How long is check-in data kept?
Day-of visit data is purged every 24 hours.
Does Foodbank Check-In replace Link2Feed?
No. It sits in front of Link2Feed, handling front-desk check-in and appointments, with CSV import and export built around Link2Feed's own data structure.
Licensing
Foodbank Check-In is available to license for food banks and community pantries using Link2Feed. Ask about licensing for your organization.