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Lifesaver Technology Services is the first Kelowna, BC custom software company building AI voice receptionists specifically for Okanagan winery tasting rooms, wine club operations, and seasonal call surges. Each agent handles tasting room reservations, wine club inquiries, after-hours bookings, and DTC fulfillment questions — trained on your winery, your wine list, and your tasting room rules. AI voice receptionists for Okanagan wineries start at $297/month plus a one-time $150 setup. Built in Kelowna for the home wine region.
Okanagan wineries lose more revenue to missed calls than to any other operational gap. Peak weekends mean every staff member is pouring, greeting guests, or managing reservations on the floor — and the phone keeps ringing with group bookings, wine club inquiries, and out-of-town visitors checking your hours. We build custom AI voice receptionists for Okanagan wineries that answer those calls 24/7 with natural speech, book tasting room appointments directly into your reservation system (Tock, CellarPass, OpenTable, or your custom platform), handle wine club inquiries with your specific renewal and membership rules, and route urgent calls — vendor questions, supply issues, harvest logistics — to the right person on your team.
The agent handles tasting room bookings around the clock, checks real-time availability in your reservation system (Tock, CellarPass, OpenTable, or custom), and confirms by SMS. Built to handle 200+ peak-weekend reservations without missing a call.
Wine club inquiries answered automatically — renewal status, upcoming shipments, address changes, pickup vs. ship preferences. Integrated with your wine club CRM (Commerce7, WineDirect, VinSuite) so the agent sees real member data.
Group inquiries (corporate events, weddings, private tastings) qualified during the call and routed to your events coordinator with a summary. The agent knows your minimum group sizes, deposit requirements, and seasonal availability.
Winter and shoulder seasons mean reduced staff but inbound calls still need to be answered. The agent stays on 24/7 — out-of-province visitors planning summer trips, distributors checking inventory, harvest crew coordinators — without keeping a desk staffed.
We talk through your tasting room operations, your wine club, your reservation platform, and the kinds of calls that get missed today. Free 15-30 minutes.
We document your wine list, your tasting room rules, your wine club tiers, your group booking thresholds, and your seasonal availability. The agent is built around that, not a generic hospitality template.
We connect to your reservation platform and wine club CRM, run 20-30 test calls covering peak-weekend scenarios, and refine the agent's responses for your specific winery voice.
Go-live with monitoring through your first peak weekend. We retrain on edge cases that surface from real calls and adjust the booking and escalation rules as seasons shift.
Handle 200+ peak-weekend reservations without pulling staff off the floor
Every project starts with a free consultation where we assess your needs, model the ROI, and provide a clear fixed quote — no surprises.
Book a Free ConsultationAI voice receptionists for Okanagan wineries start at $297/month plus a one-time $150 setup fee. Multi-property wineries and wineries with custom reservation platforms are quoted individually.
Tock, CellarPass, OpenTable, and Resy are the most common. We also integrate with custom reservation platforms and direct calendar systems (Google Calendar, Outlook). The integration writes reservations into your real platform, not a shadow system.
Commerce7, WineDirect, VinSuite, and VineSpring. The agent sees real member data — membership status, last shipment, payment status — so wine club inquiries get accurate answers, not 'let me transfer you.'
Yes — that's the design goal. The agent handles unlimited concurrent calls, so a 200-reservation peak weekend and a quiet Tuesday in February cost the same. There's no per-call or per-minute surcharge.
Yes. Bilingual English and French support is available. The agent detects the caller's language preference and switches without a prompt.
Most single-property wineries are live within 2 weeks. Multi-property wineries and wineries with custom reservation platforms run 3-5 weeks.
Book a free 15-minute consultation and we'll show you exactly how we can help.
Book a Free Call