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Lifesaver Technology Services is a Kelowna, BC software company building AI voice receptionists tuned for Okanagan winery tasting rooms, wine club operations, and seasonal call surges. Each agent handles tasting room reservations, wine club inquiries, after-hours bookings, and DTC fulfillment questions: trained on your winery, your wine list, and your tasting room rules. AI voice receptionists for Okanagan wineries start at $297/month plus a one-time $150 setup. Built in Kelowna for the home wine region.
Okanagan wineries lose more revenue to missed calls than to any other operational gap. Peak weekends mean every staff member is pouring, greeting guests, or managing reservations on the floor, and the phone keeps ringing with group bookings, wine club inquiries, and out-of-town visitors checking your hours. We build custom AI voice receptionists for Okanagan wineries that answer those calls 24/7 with natural speech, book tasting room appointments directly into your reservation system (Tock, CellarPass, OpenTable, or your custom platform), handle wine club inquiries with your specific renewal and membership rules, and route urgent calls (vendor questions, supply issues, harvest logistics) to the right person on your team.
The agent handles tasting room bookings around the clock, checks real-time availability in your reservation system (Tock, CellarPass, OpenTable, or custom), and confirms by SMS. Built to handle 200+ peak-weekend reservations without missing a call.
Wine club inquiries answered automatically: renewal status, upcoming shipments, address changes, pickup vs. ship preferences. Integrated with your wine club CRM (Commerce7, WineDirect, VinSuite) so the agent sees real member data.
Group inquiries (corporate events, weddings, private tastings) qualified during the call and routed to your events coordinator with a summary. The agent knows your minimum group sizes, deposit requirements, and seasonal availability.
Winter and shoulder seasons mean reduced staff but inbound calls still need to be answered. The agent stays on 24/7: out-of-province visitors planning summer trips, distributors checking inventory, harvest crew coordinators, without keeping a desk staffed.
We talk through your tasting room operations, your wine club, your reservation platform, and the kinds of calls that get missed today. Free 15-30 minutes.
We document your wine list, your tasting room rules, your wine club tiers, your group booking thresholds, and your seasonal availability. The agent is built around that, not a generic hospitality template.
We connect to your reservation platform and wine club CRM, run 20-30 test calls covering peak-weekend scenarios, and refine the agent's responses for your specific winery voice.
Go-live with monitoring through your first peak weekend. We retrain on edge cases that surface from real calls and adjust the booking and escalation rules as seasons shift.
Before we build, we agree what success is worth and measure a baseline. After launch, we report against it.
Reservations handled during peak weekends without pulling staff off the floor
Starting at $297/month for the standard tier (single business, business-hours coverage, one CRM integration). Larger operations (multi-location, after-hours surge, complex routing, or extra workflows) move into the $597+/month range. Every project starts with a free 15-minute discovery call. We scope the work in writing, then quote it fixed-price, no surprises, no hourly drift. Ownership and licensing terms are set out in your contract.
Plans start at $297/month plus a one-time $150 setup fee, and range up to $597/month for multi-property wineries or custom reservation platforms.
Tock, CellarPass, OpenTable, and Resy are the most common. We also integrate with custom reservation platforms and direct calendar systems (Google Calendar, Outlook). The integration writes reservations into your real platform, not a shadow system.
We integrate with Commerce7, WineDirect, VinSuite, and VineSpring. The agent can check membership status, last shipment, and payment status to answer wine club inquiries.
Yes. The agent can handle multiple calls at once, so busy weekends do not require extra staff. There is no per-call surcharge from us.
Yes. Bilingual English and French support is available, and the agent can switch to the caller's preferred language.
Most single-property wineries are live within 2 weeks. Multi-property wineries and wineries with custom reservation platforms run 3-5 weeks.
Book a free 15-minute consultation and we'll show you exactly how we can help.
Book an AppointmentAI Voice Receptionist
Recover calls, and the revenue behind them, that would have gone to voicemail
Workflow & Document Automation
Hours of admin removed from every week, measured before and after launch
Custom AI Software, Web & Mobile Apps
Replace workarounds and stacked subscriptions with software built for your workflow