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The Okanagan draws millions of visitors every year. Hotels, restaurants, B&Bs, tour operators, and activity businesses face intense seasonal demand with lean teams. We build AI voice agents for reservations, automated booking confirmation workflows, review management, and custom software for operations — so you deliver a great guest experience at scale.
Okanagan tourism peaks hard in summer — and the businesses that thrive are the ones that can handle peak volume without adding proportional headcount. A B&B owner fielding reservation calls at 11pm or a restaurant managing last-minute cancellations mid-service doesn't need more staff — they need smarter systems. AI automation absorbs the routine work so your team focuses on the guest experience that earns five-star reviews.
AI Voice Receptionist
Answers reservation calls 24/7, checks availability in real time, takes bookings, answers questions about rates and amenities, and sends confirmation details by SMS — even at midnight during high season.
Booking Confirmation & Reminder Workflows
Every booking automatically triggers a confirmation email, a pre-arrival reminder with check-in details, and a day-of welcome message. Zero staff time required.
Cancellation & Waitlist Management
Cancellations trigger automatic waitlist notifications — filling rooms and tables faster without front desk involvement.
Post-Stay Review Requests
Guests receive an automated message 24 hours after check-out with a personalized thank-you and a direct link to leave a Google or TripAdvisor review. Consistent, timely, and effective.
Upsell & Add-On Automation
Pre-arrival emails offer room upgrades, add-on experiences, or restaurant reservations — timed for maximum conversion and requiring no staff follow-up.
Repeat Guest Re-Engagement
Past guests get seasonal outreach — early access to peak dates, loyalty offers, and new experience announcements — automatically segmented by visit history.
Yes. We configure the AI and automation workflows for your specific type of business — whether that's a hotel, B&B, tour operator, restaurant, or activity business.
We integrate with OpenTable, SevenRooms, Cloudbeds, Lodgify, and most hospitality booking platforms. Contact us with your specific tools and we'll confirm compatibility.
Yes. Our AI voice agents support English and French. We configure language routing based on caller preference.
Free 15-minute consultation. We'll show you exactly what's possible for your operation.